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Under Investigation Im not unbanned

Discussion in 'Bug Reports' started by ItsDasherHD | Trading.tf, Feb 3, 2017.

  1. ItsDasherHD | Trading.tf

    ItsDasherHD | Trading.tf New Member

    Nov 22, 2015


    I made a ban appeal and got accepted nearly 1 month ago but i am still banned from the TF2 server. Please help me. I have tried to play this server a lot and it still doesn't work.
     
  2. Emunator

    Emunator Senior Trade Moderator Forum Moderator [Lifetime Donor]

    Aug 23, 2016


    Enstage is still looking into this issue.
    He is still unsure of what is causing it from what I believe at this current time.

    However, to help us with this issue, do you have any knowledge of an alternate account(Whether it be yours or a friends) that may have connected and gotten banned from our servers that we do not know about?
     
    • Like Like x 1
    • ItsDasherHD | Trading.tf

      ItsDasherHD | Trading.tf New Member

      Nov 22, 2015


      I live with my brother and my sister, But i do not believe that they got banned as i checked into it. Their main accounts are not banned. if they made a different account and got banned I do not know about it.
       
    • Enstage

      Enstage Owner

      Feb 17, 2015


      Can you screenshot the message you get when you try to join please? Post it here thanks.
       
    • ItsDasherHD | Trading.tf

      ItsDasherHD | Trading.tf New Member

      Nov 22, 2015


      I am still banned after about 2 months of being unbanned. I am just wondering if there is anything else i can help with
       
    • Emunator

      Emunator Senior Trade Moderator Forum Moderator [Lifetime Donor]

      Aug 23, 2016


      Could you post their main account(s) links to their profile?
       
    • Enstage

      Enstage Owner

      Feb 17, 2015


      Ok so,

      Spent an hour of my time combing our DB and back tracing the cause of you getting blocked.

      Whenever you connect to our servers you appear to have a certain IP (that has never appeared on your forum account) which is banned, and which we have linked to another user. That other user is:
      | steamname: i_am_not_hacker_i_am_just_good
      | steam3ID: [U:1:391047685]
      | steamID32: STEAM_0:1:195523842
      | steamID64: http://steamcommunity.com/profiles/76561198351313413
      | customURL:
      | steamrep: http://steamrep.com/profiles/76561198351313413

      Who owns this account?
       
    • ItsDasherHD | Trading.tf

      ItsDasherHD | Trading.tf New Member

      Nov 22, 2015


      I have never seen that account name before